Karen Thomas has been a Technical Assistance Provider for North Dakota since 2016. During this time, she has been assisting communities with water and wastewater issues as well as conducting trainings that support water operators and other community leaders. Additionally, she has assisted in the development and implementation of workshops for basic water operator math and emergency response planning for small water systems. She came to MAP with over 20 years of business experience having owned and operated several businesses giving her extensive knowledge in budgeting, creating action plans, bookkeeping, staffing, and customer service. Prior to becoming a Technical Assistance Provider, she was involved with the local chamber of commerce and served on a committee helping young entrepreneurs receive scholarships. Karen was a spokesperson for a large corporation for 8 years and traveled extensively speaking and training the public on a variety of subjects. She also has 10 years of experience in education and has taught multiple subjects. She holds a B.S. in Zoology from University of California Santa Barbara and a M.A. in Education from the University of Phoenix. She loves working with people and is passionate about teaching and helping others achieve success as well.